Frequently Asked Questions
Everything you need to know about our treatments, memberships, booking, and visiting Boost.
About Boost
Boost is a recovery and wellness medspa offering non-invasive, technology-driven treatments designed to support recovery, performance, and overall well-being. We're not a traditional day spa or medical aesthetics clinic. Our services are rooted in the science of recovery and optimization.
We offer Whole Body Cryotherapy, Infrared Sauna, Red Light Therapy, Contrast Therapy, Cold Plunge, Mild Hyperbaric Oxygen Therapy (HBOT), PEMF Therapy, and Normatec Compression Therapy. All of our treatments are non-invasive.
We have two locations on Long Island:
Roslyn
1500 Old Northern Blvd, Unit 1504, Roslyn, NY 11576
📞 516-605-6101
✉️ info@boosthealthny.com
Plainview
1034 Old Country Rd, Plainview, NY 11803
📞 516-704-0811
✉️ info@boosthealthny.com
Roslyn
Monday through Thursday: 9:00 AM to 8:00 PM
Friday: 9:00 AM to 6:00 PM
Saturday and Sunday: 10:00 AM to 6:00 PM
Plainview
Monday through Thursday: 10:00 AM to 7:00 PM
Friday through Sunday: 10:00 AM to 6:00 PM
Your First Visit
When you arrive, you'll complete a waiver and intake form before your session. Our team will walk you through the treatment, answer any questions, and make sure you're comfortable throughout your visit. We want your first experience to be seamless, so don't hesitate to ask us anything.
Just yourself. We provide towels, robes, slippers, and everything you need for your session. For cryotherapy, we supply protective gear including gloves, socks, slippers, ear protection, a face mask, and shorts.
Comfortable clothing is fine. For sauna and contrast therapy sessions, we provide robes and towels. For cryotherapy, we provide all the protective gear you'll need, and you'll change when you arrive. Every sauna room includes a private shower. Our Plainview contrast therapy rooms also include private showers.
No. All of our treatments are available as single sessions or as part of discounted packages. Memberships are a great option if you plan to visit regularly, but they are not required.
We recommend booking in advance to guarantee your preferred time. Walk-ins are welcome but subject to availability.
Our Treatments
Session times vary by treatment:
- Cryotherapy: 2-3 minutes
- Red Light Therapy: 10 minutes
- PEMF Therapy: 8-24 minutes
- Compression Therapy: 15-45 minutes
- Cold Plunge: 2-4 minutes
- Infrared Sauna: 20-45 minutes
- Contrast Therapy: 20-45 minutes
- Mild Hyperbaric Oxygen Therapy: 60 minutes
Recommended frequency depends on the treatment and your personal goals. Most of our treatments can be done anywhere from once per week to daily. Our team can help you build a routine that fits your lifestyle. Visit our individual service pages for specific frequency recommendations.
Contrast Therapy combines a cold plunge and an infrared sauna in the same private room, allowing you to alternate between hot and cold exposure during a single session.
We use an electric cryotherapy unit, not a nitrogen-based chamber. Sessions are brief, typically lasting 2-3 minutes, and are conducted with the protective gear we provide. Our team will walk you through the entire process.
We use a soft-shell mild hyperbaric oxygen chamber, which operates at lower pressure levels than traditional hard-shell chambers. Sessions last approximately 60 minutes.
All of our treatments are non-invasive. However, certain treatments, including Cryotherapy, Hyperbaric Oxygen Therapy, Cold Plunge, Contrast Therapy, and PEMF, may have specific medical contraindications. We conduct a screening as part of our intake process and require a completed waiver before any service. Please disclose any medical conditions, medications, or health concerns so our team can ensure each treatment is appropriate for you.
Memberships & Pricing
We offer five membership options to fit different routines:
- Starter Pass: $120/month · 4 treatments per month (up to 1 may be HBOT)
- Essential Pass: $250/month · 10 treatments per month (up to 2 may be HBOT)
- Unlimited Pass: $360/month · Unlimited treatments (up to 4 HBOT sessions per month)
- Couples Pass: $540/month · Unlimited treatments for two (up to 4 HBOT sessions each per month)
- Weekly Pass: $180 · 7-day unlimited access (up to 1 HBOT session) · Non-recurring
Each of these passes is month-to-month with no long-term commitment.
Yes. All memberships and package deals can be used interchangeably at either of our two locations.
Single session pricing:
- Core Treatments (Cryotherapy, Cold Plunge, Compression, Red Light Therapy, PEMF): $35 each
- Infrared Sauna: $50
- Contrast Therapy: $85
- Mild Hyperbaric Oxygen Therapy: $90
We also offer 5-packs and 10-packs at discounted rates across all treatment categories.
On the Starter and Essential passes, Contrast Therapy counts as 2 of your monthly treatments. On the Unlimited, Couples, and Weekly passes, Contrast Therapy is included with unlimited access.
Yes. Every membership includes access to Hyperbaric Oxygen Therapy. HBOT sessions count toward your total treatment allotment, and each tier has a monthly cap on how many treatments can be used for HBOT:
- Starter: 1 session
- Essential: 2 sessions
- Unlimited: 4 sessions
- Couples: 4 sessions per member
- Weekly Pass: 1 session
Yes, for our standard memberships. All standard monthly passes (Starter, Essential, Unlimited, and Couples) are month-to-month with no long-term contract. You are free to cancel anytime after your first month. Cancellation requests must be submitted in writing via email at least 24 hours before your next billing date.
Unlimited Pass members may bring one first-time guest per visit at no charge. The member must be on-site and booked for their own appointment during the guest's visit, and guest visits must be booked in advance. Each guest is limited to one complimentary visit, with a maximum of 4 guest passes per billing cycle. All guests must complete a waiver and intake form, and Hyperbaric Oxygen Therapy is not included in the guest pass.
Yes. Gift cards are available for purchase in store at either of our locations.
Booking & Policies
You can book through the Mindbody app, by phone, or by walking in. Booking in advance is the best way to guarantee your preferred service and time.
A credit card on file is required for all reservations to support our cancellation policy. This applies to all clients, including those using gift cards. Online bookings through Mindbody will prompt you to enter a card during the booking process.
A $25 fee applies for no-shows, late cancellations, or reschedules made within 12 hours of your appointment time for the following services: Contrast Therapy, Infrared Sauna, Cold Plunge, and Hyperbaric Oxygen Therapy.
Yes. All clients must complete a waiver and intake form before receiving any treatment. This is required for your safety and helps us ensure each service is appropriate for you.